I run a fleet of used backhoe loaders and can now concentrate on making my business flourish instead of walking behind my machines to solve their daily problems thanks to UMWL. They are just a phone call away and provide me with quick, reliable and affordable spare parts. I have gained in uptime since they can home deliver me my parts even late in the evening so I can fix my machines to be working on the next day. For my next equipment needs, they will definitely be the ones to receive my first call and most surely my order.

My company feels lighter and I am more equipped to face ever growing challenges thanks to the savings I am making since I met with UMCL and Hitachi excavators. The machine is well balanced and more reliable than the previous brands I have been working with. Their affordable parts prices and service helps me achieve huge savings. I don’t fear week-ends any more, as they offer unrivalled presence if I need support on a Sunday morning. The Hitachi excavator being made in Japan give me additional peace of mind.

I am a regular customer of the UM companies because I feel supported by their workshop for any repairs I need as well as for their expertise in manufacturing reinforced rock buckets needed in my trade. I have also trusted them for supplying me parts for my Caterpillar and Volvo excavators, and lately purchased a Hitachi excavator that gives me full satisfaction both in terms of production and fuel economy. Last but not least, when I am there it feels like family.